Box Office Terms & Conditions

Children
Children 12 years and under may enter the event free of charge when accompanying a paying adult. Children are also allowed into the Members enclosure, when accompanying an adult member.

Disabled Visitors
Disabled visitors are still required to purchase admission tickets. A carer ticket can be issued free of charge by calling 01796 481 543

Blue badge holders should go to Gate 2 to access the disabled car park, although forward parking is also available at Gate 1. The disabled blue vehicle badge should be shown to the car-parking attendants, who will then direct visitors to the forward parking area of the car park.

Mobility scooters and wheelchairs are available to hire from Mobility Hire 4 You. If you would like to pre-book any equipment, please visit www.mobilityhire4you.com for prices, availability and booking or call Mary, Harriet or Ashleigh on 01353 653752, who will be happy to assist you. The collection point is adjacent to the main pedestrian entrance.

Group Bookings
Coach parties should contact the Horse Trials office on +44 (0)1796 481 543 to book. Group bookings should have a ratio of no more than 6 children per paying adult.

Coaches must be booked in advance. Please contact the organisers office on 01796 481 543 to request your coach pass. Coaches which are not booked in will be able to drop off passengers, but may not be able to park on site. Coach parking is free of charge.

Postage
Blair Castle does not accept liability for any ‘lost in post’ claims.

Course Walks and Whisky Tasting
Admission tickets or memberships are required for the appropriate day, in addition to the above ticket.

Refunds and Exchanges
The organisers regret that no duplicate tickets or refunds will be issued in respect of any lost, forgotten, unused or surplus admission tickets, memberships or campsite passes. The Organisers reserve the right to vary the content of the event without being obliged to refund monies, or exchange tickets. Further the Organisers reserve the right to refuse admission to the event to any person or to withdraw permission at any time to remain in the grounds, and shall not be required to give any reason for such action.

Ticket Cancellation
The organisers reserve the right to cancel any ticket bookings and refund monies paid. This includes but is not limited to bookings which the organisers believe to have fraudulently used discounts or special offers.

Abandonment
In the event of abandonment of the event, advanced ticket holders may be entitled to a refund or partial refund depending on the duration which the event has been open to the public. In the event of abandonment any such refund shall only be made after consultation with the event insurers. In the case of abandonment, all applications for refunds must be made in writing to the Horse Trials Office.

Disclaimer of Liability
Save for death or personal injury caused by the negligence of the Organisers or anyone for whom they are in law responsible, neither the Organisers, Blair Castle Estate Ltd, British Eventing Ltd, nor any Agent, sponsor, employee or representative of these bodies accept any liability for any accident, loss, damage, injury or illness to horses, riders, owners, grooms, spectators, land, cars, their contents and accessories, or any person or property whatsoever, whether caused by their negligence, breach of contract or in any way whatsoever.
The Organisers advise that due to uneven and in parts, steep terrain of the event site; it may be at times difficult for spectators to move around freely and easily. As a result of which it may not be suitable for those who suffer certain medical conditions. All spectators enter the event at their own risk and are advised to wear suitable footwear.
The Organisers reserve the right to vary the content of the event without being obliged to refund monies, or exchange tickets. Further the Organisers reserve the right to refuse admission to the event to any person or to withdraw permission at any time to remain in the grounds, and shall not be required to give any reason for such action. No re-admission is permitted and tickets are non-transferable.

Privacy Policy
Blair Castle will not use or pass on your personal details without your express permission. We will never sell your contact information.
When you place your order, you will be asked whether or not you wish to receive details on future events and services from Blair Castle and Atholl Estates, and whether we may pass your details on to our event partners, whose products and services may be of interest to you.

Camping Specific Terms & Conditions
Camping pitches must be purchased in advance. Campers should bring their e-ticket to exchange for wristbands for each member of their group with the Campsite Manager, when they arrive.

Open ground camping pitch packages include two event tickets. Extra tickets for additional campers sharing the same pitch should be purchased through the box office.

Under 18s must be accompanied by a parent or guardian – no under 18s may camp unsupervised. The organisers reserve the right to refuse admission to unaccompanied under 18s. Accompanied children 12 and under do not require a ticket to enter the event.

Dogs are permitted but must be kept on leads when on the campsite. Owners must clear up after their dogs – bags will be available. Dogs must not be left in caravans or vehicles during the day.

Camping pitches include parking for one vehicle, in addition to a tent or caravan. Extra vehicles will require a separate car pass and may not be located adjacent to the pitch.

Electrical hook ups are available to book for caravans, horseboxes or motorhomes. They will not be available for those camping with a tent.

Diesel generators are permitted, providing they are correctly earthed and fuel is safely stored. The campsite manager may check generators and remove any deemed unsafe. Generators should not be run during quiet hours. Petrol generators are not allowed under any circumstances.

Campers are requested to respect other guests and keep noise (including generator noise) to a reasonable level – quiet hours will be in effect between 11pm and 7am.
Any campers repeatedly making excessive noise or behaving in an antisocial manner may be ejected from the camp site at the organiser’s discretion – no refunds will be given.

A rubbish skip and a chemical toilet emptying point will be provided for campers’ use. Anyone misusing these facilities or failing to use these facilities where appropriate, may be asked to leave the campsite. No refund will be given.

VAT Receipts
If you require a VAT receipt, please email info@blairhorsetrials.co.uk with your booking reference and we will be able to send the reciept to you.

Organisers
The organisers are Blair Castle Estate Ltd.
Registered in Scotland. Company No 156776
VAT Registration Number 658 3313 27
info@blairhorsetrials.co.uk
01796 481543

Please contact the Horse Trials Office if you have any questions: info@blairhorsetrials.co.uk